Careers

PUSH INTERNATIONAL PERFORMING ARTS FESTIVAL

Job Title: Volunteer Coordinator

Duration: Temporary Contract Part-Time: October 7, 2024 – February 28, 2025. 

Specific hours to be mutually agreed upon.

Deadline: August 23, 2024 or until filled

ABOUT THE PUSH INTERNATIONAL PERFORMING ARTS FESTIVAL:

PuSh International Performing Arts Festival is Vancouver’s signature, mid-winter cultural event, taking place each January in theatres and venues across the city. PuSh presents groundbreaking, contemporary works of theatre, dance, circus, music, and multimedia by acclaimed local, national, and international artists. Learn more at pushfestival.ca.

ABOUT THE ROLE:

Reporting directly to the Marketing and Communications Manager, the Digital Communications Coordinator is responsible for online communications.

The Digital Communications Coordinator provides support to the marketing and communications department and acts as an advocate of the PuSh International Performing Arts Festival Society to arts & culture professionals, various stakeholders, and the community at large.

Highlights of the Position:

• Compensation: $9,000 for 300-360 hours.
• 10-40 hours per week, variable and flexible except during the Festival, Jan 23 – Feb 9, 2024.
• Temporary self-employment contract

Attributes We Seek:

• Enthusiasm for connecting audiences with transformational art experiences
• Ability to stay calm under pressure
• Innovative problem-solving skills with the ability to adapt on the fly
• High attention to detail
• Collaborative mindset and approach
• An understanding of time management & responsibility
• Must be able and willing to work hours as required by the festival, including weekends and evenings

Candidate’s Experience:

• Experience in volunteer management or coordination. 

Exceptional Candidates will have:

• Experience in volunteer management in the live arts
• Experience with Better Impact
• Experience with Theatre Manager database and ticketing system
• Intermediate knowledge of Google Suite
• Supervisory experience in volunteer management or patron services
• Experience in event management
• Comfort with Mac computers

How to Apply:

Interested Candidates are encouraged to reach out to hr@pushfestival.ca if they have any questions about this position, or would like further information.

To apply, send a cover letter stating your interest in this posting along with a resume/cv outlining your professional experience. Applications will continue to be accepted until the position is filled, with a priority application date of August 23, 2024. 

KEY DATES (subject to change):

• August 23, 2024 Posting Due Date – priority application date
• August 26-September 15, 2024 Application review and interview process (TBA on Zoom, TBA in-person if possible)
• October 7, 2024 Candidate begins (optimal start date)

We strongly encourage applications from members of communities that are marginalized or that experience structural discrimination including those identifying as Indigenous, people of colour, members of non-dominant ethnic, religious, linguistic and/or cultural groups, women, (im)migrants/newcomers, people with (dis)abilities, and LGBTQ2S+ people, and we strongly encourage applicants to self-identify in their application if they feel comfortable doing so. In order to achieve a representative team, preference may be given to applicants self-declaring as being a member of one or more of the groups identified above. PuSh believes that a staff that reflects the diversity of the communities we serve strengthens our ability to achieve our mission. 

PuSh is committed to full inclusion of all qualified individuals. As part of this commitment, we will ensure all persons with disabilities are provided reasonable accommodations. If accommodations are needed to participate in the job application or interview process and/or to perform essential job functions, please contact hr@pushfestival.ca.

Contact name:

Keltie Forsyth, Director of Operations

Responsibilities:

• Work in collaboration with all departments to determine and execute volunteer requirements for the Festival, which includes volunteer stewardship initiatives
• Recruit, schedule, train, and supervise all Festival volunteers, including “special groups” such as venue representatives, drivers, and board members
• Organize and approve volunteer applications as they are received
• Organize and execute volunteer training sessions
• Organize and execute a volunteer appreciation event
• Manage, fulfill and distribute volunteer benefits and welcome packs, including tickets, t-shirts, and identification badges
• Maintain thorough and accurate volunteer records in festival management software (Better Impact) and CRM system (Theatre Manager)
• Schedule volunteers shifts in festival management software
• Act as the manager to volunteers at festival venues
• Provide excellent customer service to PuSh supporters and patrons.
• Assist the Patron Services and Administration Manager with the development and implementation of Box Office and FOH policies
• Determine FOH personnel plans in collaboration with the Patron Services and Administration Manager, Festival Producer, and Accessible PuSh Coordinator
• Act as the PuSh point of contact for venue volunteers and venue staff onsite at shows
• Ensure all patron information is accurately entered in the database.
• Bring any customer concerns forward to the Patron Services and Administration Manager as soon as possible
• Assist with the processing of complimentary ticket requests for Volunteers

Please note that all PuSh Festival staff and contractors are expected to be available for work when the office is open through the December and January holidays.This role requires a flexible schedule that includes at times being at the Festival during evenings and weekends to capture performances and festivals for social content. When not on-site capturing content, this role can follow a hybrid model of working from home and within the office.