Privacy Policy
Updated October, 2023
The PuSh International Performing Arts Festival Society is committed to protecting the privacy and security of personal information held about its patrons. This document describes how we collect, use or disclose personal information in order to provide our programming and services to you.
Personal information in this Policy means information about an identifiable individual.
The following is a statement of our commitment to collect, use, disclosure and protect your personal information in accordance with applicable law.
COLLECTION OF INFORMATION
The PuSh Festivals collects personal information only from:
- Attendees (directly or through the venue box offices and partnering ticket agencies)
- Donors
- Members
- Volunteers
- Others who have shown an interest in the PuSh Festival
This information is collected by a variety of methods: email, mail, phone, fax, online or in person.
USE OF INFORMATION
The PuSh Festival uses personal information to better serve our patrons and to expand our community of support. This primarily includes using the information:
- To deliver services to provide information about tickets, events, membership and donations
- To thank supporters, and fulfill subscriber, donor and member benefits
- To invite supporters to special events
- To sell subscriptions, tickets and solicit donations
- For service emails and phone calls
- For audit purposes
DISCLOSURE OF INFORMATION
The PuSh Festival treats its obligations with respect to the use and disclosure of personal information very seriously. Generally, we will only use or disclose personal information for the primary purpose that it was collected or for a purpose related to the primary purpose that individuals may reasonably expect. The PuSh Festival will not sell, rent or share your personal information, and will only share your personal information with presenting parters.
CONSENT
By seeking to participate in our programming, by submitting your personal information on our website, or by donating or volunteering with us, PuSh takes such activities as your voluntary consent to collect your personal information as set out in this policy.
SECURITY
We use commercially reasonable organizational, technical and administrative means intended to protect stored and transmitted information from loss, misuse and unauthorized access or disclosure. However, no method of Internet transmission or electronic storage is 100% secure or error-free, so we unfortunately cannot guarantee absolute security. If you have reason to believe that the security of your personal information has been compromised), please contact us at: 604.605.8284 ext 100 or by email at info@pushfestival.ca immediately.
OPTING OUT OF COMMUNICATIONS
If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt-out of receiving marketing-related emails by clicking the “unsubscribe” link at the bottom of any marketing email, or, if you created an online account when you registered to receive our emails, you may log-in to your account and make changes to your communication preferences. If you are having difficulty unsubscribing from our marketing communications please contact us directly at 604.605.8284 ext 100 or by email at info@pushfestival.ca.
However, please note that even if you opt-out from receiving marketing emails we may still need to send you communications about your appointments and services.
ACCESS
Subject to certain exceptions, you have the right to request and receive access to the personal information under our custody or control. We may ask you to make your request for a copy of your records in writing and to provide us with the specific information we need to fulfill your request.
We make reasonable efforts to keep your personal information accurate and up to date. However, you are responsible for notifying us of any changes to your personal information.
WE USE COOKIES TO ENHANCE YOUR EXPERIENCE ON OUR WEBSITE
A cookie is a text-only piece of information that a website sends to the cookie file of your browser that is stored on your computer’s hard drive. A cookie will typically contain the name of the website storing the cookie, the lifetime of the cookie and unique number of the cookie. Any website can send its own cookie to your browser if your browser’s preferences allow it. But to protect your privacy, your browser only permits a website to access its own cookies not the cookies of other sites. Cookies cannot be used to run or install programs or deliver viruses to a user’s computer.
We use cookies to improve your website experience and to arrange content according to your interests and viewing preferences. Cookies also help us understand traffic patterns so that we can improve site navigation. Cookies cannot be used by themselves to identify you and do not hold or track any personal information about you.
MODIFYING COOKIE PREFERENCES IN YOUR BROWSER
You can accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features on the our website if cookies are disabled. Because each browser is different, check the Help menu of your browser to learn how to change your cookie preferences.
WEBSITE LINKS
Please note that our website may contain links to other third party websites that are not controlled or operated by us.
The collection and use of your information by and through third party websites, applications or other means will be governed by the privacy policies applicable to those third parties and mediums. The inclusion of a link or reference on our website does not imply endorsement of the linked site by us. We encourage you to read the privacy statement of every service, application, or website you visit or interact with.
We will update this Policy from time to time to reflect changes to our practices, technology, legal requirements and other factors. Please check back at this page to see the most recent version.
If you have any questions about the PuSh Festival’s Policy or concerns about the way that your information is being used or stored, please contact us at 604.605.8284 ext 100 or by email at info@pushfestival.ca.