PuSh COVID-19 Policy

PuSh COVID-19 Safety Plan

PuSh is committed to the safety and well-being of our patrons, staff, volunteers, artists, and community at large. As part of that, we are monitoring advice and complying with regulations set forth by the BC Ministry of Health and WorkSafeBC to ensure that we are in accordance and follow best practices to help limit the spread of COVID-19.

Please note, these policies are subject to change at any time in accordance with regulations set forth by the BC Ministry of Health and WorkSafeBC.

  • This PuSh COVID-19 Safety Plan will be clearly posted on the website as well as on ticket purchase pages before check-out, and all confirmation emails. Updates will be made as required in accordance with the current safety measures and will be communicated with ticket purchasers.
  • Capacities and seating plans will follow guidelines and regulations set forth by health authorities and individual venues and will be adjusted as required. With this in mind, we are preparing to offer a digital format, when possible, if we are unable to provide an in-person performance.
  • On the day of an in-person event for which tickets have been bought, ticket purchasers will be sent information in regards to safety measures and required protocols by email. Each person attending an event will be required to fill out a PuSh COVID-19 Self Assessment Declaration, based on the BC COVID-19 Self-Assessment Tool as well as agreeing to the liability waiver which will be included. This will allow us to capture accurate contact tracing information for each individual attending performances as well as confirming fitness to attend the event.
  • Anyone experiencing any symptoms of COVID-19 or anyone who has travelled outside of Canada in the 14 days prior or has provided care or has close contact with a person with confirmed COVID-19 will not be permitted to attend and will be provided with a refund. If a guest does not feel comfortable attending an event for any reason related to COVID-19, they will be provided with a refund if requested in advance of the performance.
  • In case of in-person events, staggered entrance times will be distributed with safety information and protocols, to ensure that there is sufficient space for physical distancing in the venue before, during, and when exiting the performance. 
  • Hand sanitizing stations will be available throughout venues both back of house and front of house, and guests will be encouraged to use them frequently.
  • Upon arrival at the venue, ticket holders will be expected to line up outside. Clearly visible signage and markings will encourage physical distancing and reinforce what is expected of them once they are inside the venue. These signs will include a reminder to wear masks at all times, to electronically fill out the PuSh COVID-19 Self Assessment Declaration if they have not done so, information on cleaning practices, warnings about potential washroom lines, and an encouragement to remain in their seats during their visit. 
  • Staff and/or Volunteers at the entrance of the venue will ask ticket holders if they have completed their PuSh Self Assessment Declaration and will help them do so prior to entering the venue if they have not completed the required documentation. Safety measures and protocols will be reiterated verbally at this time. Previously submitted contact tracing information by the ticket holder will also be confirmed at this time.
  • Ticket holders, staff, volunteers, and artists (when not performing) will be required to wear a mask at all times and a mask will be provided to anyone who does not have one.
  • All artists engaged by PuSh will be provided with an orientation on safe working policies before their performance, which will include but is not limited to filling out the PuSh Self Assessment Declaration, dressing room, and washroom assignments, building access, physical distancing protocols and cleaning procedures.
  • If performers, stage managers, or creative team members must get within 6 feet of one another, it will be done with the explicit consent of all parties and the written understanding of the risks involved. If staff are required to be closer than 6 feet to a performer they will be required to wear a three-ply fabric mask as well as plastic face shields. Time spent in close proximity will be as limited as possible.
  • Microphones and body mics will be disinfected before and after every use. If a technician is required to adjust the position or set a body mic on a performer, they will be required to wear a three-ply mask and face shield.
  • The use of common spaces will be limited, and time spent before a show will be limited to personal stations or dressing rooms. Similarly, stage management will remain in their office whenever possible, and the crew will remain at their technical station. 
  • Dressing rooms and stations between technical/stage management areas backstage will reflect a physical distance of six feet where possible. Performers will also be given separate dressing rooms and bathrooms if possible.
  • Cleaning of dressing rooms, common touch areas backstage, the theatre control booth, and crew and cast bathrooms will be done on a daily basis or more frequently.
  • Areas in the wings where an actor or crew member prepares to come onstage will be set up utilizing physical distancing.
  • Hand sanitizer will be available backstage and in all common areas.
  • Entrances and exits will be divided between performers to allow for physical distancing wherever possible.
  • Staff and volunteers working at venues will be provided with an orientation on safe working policies online before their first shift.
  • We recognize the importance of not coming to work when sick may conflict with the idea that “the show must go on.” However, performers, staff, and volunteers must not come to work if they are experiencing any cold, flu, or COVID-19-like symptoms, such as coughing, fever, or sneezing. A full list of COVID-19 symptoms can be referenced here. Efforts will be taken to ensure that team members feel comfortable coming forward if they are feeling unwell. Staff and volunteers will also be required to fill out the PuSh Self Assessment Declaration each day before attending a shift.
  • Personal protective equipment will be provided to all staff and volunteers as well as having hand sanitizing stations throughout the venue both front and back of house. Time spent in close proximity will be as limited as possible and every effort will be made to adhere to this.
  • As stated previously, PuSh cares deeply about the health and welfare of our patrons, staff, volunteers, artists, and community. We strive to create as safe an experience as possible using these guidelines.

To learn more about our COVID-19 Policies at the PuSh Office, please visit our Office & Work from Home Policy

For BC’s latest COVID-19 updates, restrictions, and announcements, please visit:

B.C.’s response to COVID-19