PuSh Blog

What if I need to cancel or change my mind?

November 06, 2023

Single tickets are non-refundable but can be exchanged for another eligible and available performance up to 72 hours prior to showtime by contacting Patron Services. A rebooking fee of $2.25 per ticket will apply for any ticket changes. 

Tickets booked on a PuSh Pass can be exchanged for another eligible and available performance, up to 72 hours prior to showtime by contacting Patron Services.

Missed performances or rebooking requests made within 72 hours of showtime are non-refundable.

If you are unable to attend because you are experiencing COVID-19 symptoms, contact Patron Services at least three hours before the performance to receive a refund or exchange.

Contact Patron Services for assistance with rebooking or cancellations.