PuSh Blog

Terms and Conditions

December 13, 2016

  • PuSh Passes are limited quantity.
  • Limit of two (2) PuSh Passes per order.
  • PuSh Passes are non-refundable.
  • PuSh Passes are non-transferable.
  • Tickets allotted for Passholders for each performance are limited, so book early and at least 72 hours before showtime.
  • Select shows or performance times may not be eligible to book on the PuSh Pass.
    • Reassembled, Slightly Askew
    • Lookout
    • The Walkers
    • The Making of Justice
    • Plus, BiRDMAN: LiVE is not eligible on the Youth Pass
  • Select shows require a surcharge (in addition to the cost of your Pass), payable at the time of booking.
    • Some Hope for the Bastards ($12 surcharge)
    • BiRDMAN: LiVE ($12 surcharge)
    • The Eternal Tides ($30 surcharge)
  • Most shows are general admission. Passholders are therefore not assigned specific seats at general admission shows; seating is on a first-come-first-served basis.
  • Select shows are reserved seating.
    • Some Hope for the Bastards
    • I’m Not Here
    • Dublin Oldschool
    • BiRDMAN: LiVE
    • The Eternal Tides
  • Please note that, with the exception of Some Hope for the Bastards and The Eternal Tides, specific assigned seating information is not available in advance. Passholders are assigned seats from a selection of the best seats in the venue.If you have accessibility seating requests (such as wheelchair seating), please make a note in the “Notes and Requests for PuSh Audience Services” field at the time of booking. If you would like to sit next to another Passholder, please make a note of their full name and pass number in the “Notes and Requests for PuSh Audience Services” field at the time of booking (we will do our best to accommodate). Please note that we are unable to accommodate requests for a Passholder to sit next to a single ticket buyer.
  • Tickets booked on a Pass can be cancelled up to 72 hours prior to showtime by contacting Audience Services at tickets@pushfestival.ca, 604.449.6000.
  • Tickets cancelled on a Pass can be re-booked for another eligible and available performance, with a $2.25 exchange fee per ticket payable at the time of re-booking.
  • Missed performances are considered redeemed on your Pass and are non-refundable.
  • Passes can be used to book tickets for multiple people into one performance.
  • Passholders must always be present, and be prepared to present valid photo ID, at the venue box office to pick up tickets. For select performances, print-at-home tickets may be emailed to you in advance; please present your tickets (printed or on your mobile screen) at the venue.
  • Lost or stolen Passes will not be replaced.
  • Advertised Pass prices include service fees and taxes.
  • Advertised early bird Pass prices end 5:00PM PST on December 7, 2017.
  • Programming, artists, dates and prices are subject to change.
  • We apply quantity limits for Passes to each patron in order to discourage unfair ticket buying practices. We reserve the right to cancel or modify orders if limits are exceeded, or under other circumstances including fraudulent activity.
  • Industry Passes are limited quantity.
  • Limit of four (4) Industry Passes per order.
  • Industry Passes are non-refundable.
  • Industry Passes are non-transferable.
  • The Industry Pass entitles the Passholder entry to all events of the 2017 PuSh Assembly Industry Series. The events of the Industry Series do not need to booked on your Industry Pass; simply present your Industry Pass and valid photo ID at the door to gain entry.
  • The Industry Pass entitles the Passholder to book up to six (6) tickets to shows at the 2017 PuSh Festival.
  • Tickets allotted for Passholders for each performance are limited, so book early and at least 72 hours before showtime.
  • Select shows are not be eligible to book on the Industry Pass.
    • Reassembled, Slightly Askew
    • Lookout
    • The Walkers
    • The Making of Justice
  • Select shows require a surcharge (in addition to the cost of your Pass), payable at the time of booking.
    • Some Hope for the Bastards ($12 surcharge)
    • BiRDMAN: LiVE ($12 surcharge)
    • The Eternal Tides ($30 surcharge)
  • Most shows are general admission. Passholders are therefore not assigned specific seats at general admission shows; seating is on a first-come-first-served basis.
  • Select shows are reserved seating.
    • Some Hope for the Bastards
    • I’m Not Here
    • Dublin Oldschool
    • BiRDMAN: LiVE
    • The Eternal Tides
  • Please note that, with the exception of Some Hope for the Bastards and The Eternal Tides, specific assigned seating information is not available in advance. Passholders are assigned seats from a selection of the best seats in the venue.If you have accessibility seating requests (such as wheelchair seating), please make a note in the “Notes and Requests for PuSh Audience Services” field at the time of booking. If you would like to sit next to another Passholder, please make a note of their full name and pass number in the “Notes and Requests for PuSh Audience Services” field at the time of booking (we will do our best to accommodate). Please note that we are unable to accommodate requests for a Passholder to sit next to a single ticket buyer.
  • Tickets booked on a Pass can be cancelled up to 72 hours prior to showtime by contacting Audience Services at tickets@pushfestival.ca, 604.449.6000.
  • Tickets cancelled on a Pass can be re-booked for another eligible and available performance, with a $2.25 exchange fee per ticket payable at the time of re-booking.
  • Missed performances are considered redeemed on your Pass and are non-refundable.
  • Passes can be used to book tickets for multiple people into one performance.
  • Passholders must always be present, and be prepared to present valid photo ID, at the venue box office to pick up tickets. For select performances, print-at-home tickets may be emailed to you in advance; please present your tickets (printed or on your mobile screen) at the venue.
  • Lost or stolen Passes will not be replaced.
  • Advertised Pass prices include service fees and taxes.
  • Advertised early bird Pass prices end 5:00PM PST on December 7, 2017.
  • Programming, artists, dates and prices are subject to change.
  • We apply quantity limits for Passes to each patron in order to discourage unfair ticket buying practices. We reserve the right to cancel or modify orders if limits are exceeded, or under other circumstances including fraudulent activity.

 

Industry Packs

  • Industry Packs are limited quantity.
  • Limit of four (4) Industry Packs per order.
  • Industry Packs are non-refundable.
  • Industry Packs are non-transferable.
  • The Industry Pack entitles the Pack holder entry to all events of the 2018 PuSh Assembly Industry Series. The events of the PuSh Assembly
  • Industry Series do not need to booked on your Pack; simply present your Industry Pack purchase confirmation email with valid photo ID at the door to gain entry.
  • The Industry Pack does not include entry to the shows and performances of the PuSh Festival; tickets or Passes to the shows must be purchased separately.
  • Lost or stolen Packs are not the responsibility of the PuSh Festival.
  • Advertised Industry Pack price include all service fees and taxes.
  • Programming, artists, dates and prices are subject to change.
  • We apply quantity limits for Packs to each patron in order to discourage unfair ticket buying practices. We reserve the right to cancel or modify orders if limits are exceeded, or under other circumstances including fraudulent activity.
  • Tickets are subject to availability.
  • Tickets are non-refundable.
  • Tickets are non-transferable.
  • Tickets cannot be exchanged or re-booked.
  • Unused tickets are non-refundable.
  • For groups of 10 or more, please contact Group Sales via access@pushfestival.ca.
  • Most shows are general admission. Ticket holders are therefore not assigned specific seats at general admission shows; seating is on a first-come-first-served basis.
  • Select shows are reserved seating. Ticket holders can select their seat from the available selection.
  • Valid photo ID must be presented by original purchaser at each venue box office to pick up tickets.
  • Lost or stolen tickets will not be replaced.
  • Additional service charges and telephone order fees may apply in addition to the advertised ticket price.
  • Programming, artists, dates and prices are subject to change.
  • We apply quantity limits for tickets to each patron in order to discourage unfair ticket buying practices. We reserve the right to cancel or modify orders if limits are exceeded, or under other circumstances including fraudulent activity.
  • Youth Passes are limited quantity.
  • Limit of one (1) Youth Pass per person.
  • Youth Passes are non-refundable.
  • Youth Passes are non-transferable.
  • Must be 16 to 24 years old (on February 4, 2018) to be eligible for a Youth Pass.
  • The Youth Pass entitles the Passholder to book one (1) ticket per show, up to four (4) shows at the 2018 PuSh Festival.
  • Tickets allotted for Youth Passholders for each performance are extremely limited, so book early and at least 72 hours before showtime.
  • Select shows are not be eligible to book on the Youth Pass.
    • Reassembled, Slightly Askew
    • Lookout
    • BiRDMAN: LiVE
    • The Walkers
    • The Making of Justice
  • Youth Passholders are not required to pay the surcharge applied to select shows.
  • Most shows are general admission. Passholders are therefore not assigned specific seats at general admission shows; seating is on a first-come-first-served basis.
  • Select shows are reserved seating.
    • Some Hope for the Bastards
    • I’m Not Here
    • Dublin Oldschool
    • BiRDMAN: LiVE
    • The Eternal Tides
  • Please note that, with the exception of Some Hope for the Bastards and The Eternal Tides, specific assigned seating information is not available in advance. Passholders are assigned seats from a selection of the best seats in the venue. If you have accessibility seating requests (such as wheelchair seating), please make a note in the “Notes or Requests for PuSh Audience Services” field at the time of booking.
  • Please note we are unable to accommodate any seating requests other than for accessibility seating.
  • Tickets booked on a Pass can be cancelled up to 72 hours prior to showtime by contacting Audience Services at tickets@pushfestival.ca, 604.449.6000.
  • Tickets cancelled on a Pass can be re-booked for another eligible and available performance, with a $2.25 exchange fee per ticket payable at the time of re-booking.
  • Missed performances are considered redeemed on your Pass and are non-refundable.
  • Passholders must always be present, and present valid proof-of-age photo ID, at the venue box office to pick up tickets.
  • Lost or stolen Passes will not be replaced.
  • Advertised Pass prices include service fees and taxes.
  • Programming, artists, dates and prices are subject to change.
  • We apply quantity limits for Passes to each patron in order to discourage unfair ticket buying practices. We reserve the right to cancel or modify orders if limits are exceeded, or under other circumstances including fraudulent activity.
  • Youth rush tickets are very limited, and subject to availability.
  • Limit of one (1) youth rush ticket per person, per performance.
  • Youth rush tickets are non-refundable.
  • Youth rush tickets are non-transferable.
  • Must be 16 to 24 years old (on February 4, 2018) to be eligible for youth rush tickets.
  • Youth rush tickets are available only at the venue box office, one hour before showtime.
  • Youth rush tickets are not available for select shows.
    • BiRDMAN: LiVE
    • Piece for Person and Ghetto Blaster
    • Pour
  • Most shows are general admission. Youth rush ticket holders are therefore not assigned specific seats at general admission shows; seating is on a first-come-first-served basis.
  • Select shows are reserved seating. Youth rush ticket holders are assigned seats based on availability and at the discretion of the venue box office staff. Reserved seating may be restricted for select shows or venues.
  • Valid proof-of-age photo ID must be presented at the venue box office to purchase youth rush tickets.
  • Advertised Youth rush ticket price includes all service fees and taxes.
  • Programming, artists, dates and prices are subject to change.
  • We apply quantity limits for tickets to each patron in order to discourage unfair ticket buying practices. We reserve the right to cancel or modify orders if limits are exceeded, or under other circumstances including fraudulent activity.

Our
Supporters
and Patrons